What Information Do We Collect?

   Personal Information is information that can be used to directly or indirectly identify you. Personal Information also includes Anonymous Information that is linked to information that can be used to directly or indirectly identify you. Personal Information does not include information that has been irreversibly anonymized or aggregated so that we can no longer identify you, whether in combination with other information or otherwise.

   We will only collect and use personal information that is necessary to comply with our legal obligations, to assist us in administering our business and to provide you with services you have requested.

   We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

   When ordering or registering on our site, you may be asked to enter the following information: your name, email address, mailing address and phone number. However, you can also visit our site anonymously. We use any information you give us for the specific purpose you specify when you provide it and for other purposes permitted by law. The information we collect from you may be used for the following purposes:

   ● Personalize your experience (your information helps us better respond to your individual needs)

   ● Improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)

   ● Improve customer service (your information helps us more effectively respond to your customer service requests and support needs)

   ● Process transactions, including executing payments and delivering purchased products or services requested. To administer a contest, special promotion, survey, event or other site feature

   ● To send periodic emails. The email address you provide for order processing may be used to send you important information and updates related to your order, in addition to occasional company news, updates, related product or service information, etc.

   Legal Basis for Processing of Personal Information

   If you are located in the European Economic Area ("EEA"), we will process your personal information on the basis of Article 6(1)(a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). To the extent that processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual steps at your request, such processing will be based on Article 6(1)(ii) of the GDPR. If we need to process your personal information to comply with a legal obligation, we will process your personal information based on Article 6(1) GDPR Article 6(1)(c), and if processing is necessary for our legitimate interests, such processing will be based on Article 6(1) GDPR Article 6(1)(f).

   Please note that if you have consented to the processing of your personal information, you can withdraw your consent at any time, for example by sending an email to shgwenofficial@shgwen.com , without affecting the lawfulness of the previous processing based on your consent.

Your Rights

   We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object to further processing of your personal information at any time. You have the right to receive your personal information in a structured and standard format and, where technically feasible, to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

   To protect the privacy and security of your personal information, we may ask you for information so that we can confirm your identity and right to access such information, as well as search for and provide you with the personal information we maintain. In certain circumstances, applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we maintain.

   You can exercise your rights by sending us an email to . We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is correct and up-to-date.

  How do we protect your information?

    You are responsible for the security of your username and password on SHGWEN . We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) on multiple websites.

That said, we do implement a variety of security measures, including offering the use of secure servers. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessed by those granted special access rights to such systems, and are required to keep the information confidential. None of your private information (credit card, social security number, financial information, etc.) is stored on our servers after the transaction.

Our servers and website are security scanned and fully externally verified daily by McAfee Secure from Symantec to protect your online security.

   Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow through your settings). This enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can provide you with better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. However, these service providers are not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about how our website is used. This information is used to compile reports and create services that help us improve our website and its related services. These reports reveal website trends but do not identify individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide the service, track the success of their applications or customize the application for you. For example, when you share content using a social media share button such as Facebook or Twitter, the social network that created the button will record that you have done so. Because of how cookies work, we cannot access these cookies, and third parties cannot access the data in the cookies we use.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Like most websites, some of our services may not function properly if you turn cookies off. However, you can still place orders by contacting customer service.

Do We Disclose Any Information to Other Parties?

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, fulfilling payments, delivering purchased products or services, sending you information or updates, or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. We will keep your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by tax, accounting or other applicable law.

Third-Party Links

From time to time, we may, at our sole discretion, include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Please also visit our Terms and Conditions section, which sets out the use, disclaimers, and limitations of liability governing the use of our website.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contact Us

If you would like to exercise any of the above rights, or if you have any questions or complaints about this Policy or the way your personal information is processed, please contact us by email at: shgwenofficial@shgwen.com .